Privacy policy
Last updated: September 12, 2026
Resilio is operated by Conatus Biosciences Inc. ("Resilio," "we," "us," or "our"). This policy explains how we handle personal information when you visit resiliolife.com, use our Shopify-hosted store, sign up for emails, place an order when ordering is available, submit a review, or contact us. This policy governs our handling of personal information if it conflicts with our service terms.
Information we collect
- Information you provide: contact details, shipping and billing addresses, account details, order and payment-related information, support messages, email preferences, and review content.
- Information about use of the store: device and browser details, IP address, pages and products viewed, cart activity, and interactions with the website. Shopify and service providers may collect this information through cookies and similar technologies.
- Information from providers: payment and order confirmations, delivery updates, fraud-prevention signals, and information needed to operate our store and related services.
Payment information is handled through Shopify and the applicable payment providers. Please do not send payment card details, passwords, or sensitive medical information by email or in public reviews.
How we use information
We use information to operate and improve the store, maintain accounts, process orders and payments, arrange delivery and returns, respond to questions, publish reviews, prevent fraud, protect the website, and meet legal obligations. Where permitted and consistent with your choices, we may also use it for marketing, measurement, and personalized experiences.
Email and availability notifications
A Stress + Gut availability signup is for updates about that product's availability. It does not reserve stock, create an order, authorize payment, or enroll you in unrelated marketing. Our separate newsletter signup is for Resilio news and marketing emails. You can unsubscribe using a link in an email or by contacting hello@resiliolife.com. Necessary order, account, or service messages may still be sent.
Reviews
We use Judge.me to help manage and display product reviews. A published review may show your submitted display name, rating, review text, date, and any media you choose to provide for publication. Your review contact email is not intended for public display. Contact us with questions about your review or personal information.
When information is shared
We share information as needed with Shopify and providers that support payments, delivery, customer service, email, reviews, analytics, security, and store operations. Where applicable and permitted, information may also be shared with marketing partners, at your direction, in a business transaction, or to comply with law and protect legitimate rights. Third-party websites linked from our store have their own policies.
Shopify and privacy choices
Shopify hosts our store and processes information to provide and improve its services. Some Shopify features may use information from interactions with this store, Shopify, and other merchants. Shopify is responsible for responding to privacy requests relating to processing for which it acts independently. See the Shopify Consumer Privacy Policy and Shopify Privacy Portal.
Use our privacy choices page to exercise applicable opt-outs from sale, sharing, or targeted advertising. Shopify's applicable privacy controls recognize Global Privacy Control signals for the device and browser sending them. You can also manage cookies through your browser and any cookie controls presented by the store; disabling necessary cookies can affect shopping features. Other browser Do Not Track signals may not be recognized.
Your rights
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, to opt out of certain uses, or to appeal a decision about a request. Email hello@resiliolife.com to make a request or raise a concern. We may need to verify your identity and, for a representative, their authority. Rights may be subject to lawful exceptions. We will respond as required by applicable law and will not discriminate against you for exercising your rights. You may also contact the relevant privacy regulator.
Retention, security, and international processing
We keep information for as long as reasonably needed for the purposes described here, including providing services, meeting legal or recordkeeping obligations, resolving disputes, and preventing fraud. No system is completely secure. Shopify and other providers may process information in countries other than your own; required legal safeguards apply to relevant transfers.
Children
Our store is intended for adults, not children. If you believe a child has provided us with personal information, contact us so we can investigate and take appropriate action.
Updates and contact
We may update this policy when our practices or requirements change. We will revise the date above and provide any notice required by law.
hello@resiliolife.com
Conatus Biosciences Inc.
30 N Gould St Ste R
Sheridan, WY 82801, United States